A hands-on enablement clinic for your non-engineering teams. We practice on your work, using your approved tools and review rules. Your AI team can stay focused on the product.
Usually sponsored by a Head of People, Enablement, Operations, or AI transformation lead who needs adoption to move without pulling product engineers off the roadmap.
Your teams already have the tools. Claude, ChatGPT, Gemini, an internal assistant, AI surfaces in Slack. The rollout shipped, and usage is still uneven: a few people run half their job through these tools, most opened a chat window twice and went back to the old way.
The gap lands hardest on non-engineering teams. Engineers get the tooling, the training time, and permission to experiment. People, Finance, Ops, Support, and Legal get a license and a launch email.
And the AI engineers who could close that gap can't. They're building the product. Pulling them inside to run instruction is how roadmaps slip.
Who it's for
AI-native companies, and the ones getting there
For companies that already bought the tools and want the usage to follow. That's the AI-native shop where engineering sprinted ahead of everyone else, and the established company partway through a rollout that stalled at "we have licenses." The room is your business teams:
People / HR
Finance
Ops
Support
Legal / Compliance
Strategy / PM
Mixed comfort levels in one room are by design. The skeptics ask the questions everyone needs answered, and your quiet power users surface fast.
The operating habit
What your teams walk away doing
Not inspiration. Six habits, drilled on their own work:
Pick the right surface for the job
Chat, a reusable template, a saved workflow, or an agent. Stop forcing everything through one chat window.
Provide safe context
Give the model enough to be useful without crossing data boundaries. What's safe to paste, what never is, and how to tell the difference.
Turn recurring work into loops
Take the task you redo every Tuesday and make it a reusable template, then a loop the whole team can run.
Keep a human review point
Meaningful outputs get a named reviewer. Your teams learn where the review point goes and what it actually checks.
Know when not to use AI
Some work is faster by hand and some is too sensitive to delegate. Calling that early is part of the habit.
Measure the lift
Time, quality, speed, impact. Every workflow gets a measurement card, so "it feels faster" becomes a number.
How sessions run
Short concept, long lab, quick readout
Every block runs 10 to 15 minutes of concept, 30 to 45 minutes of lab on work participants actually own, and 10 minutes of readout. Nobody spends the afternoon watching demos of someone else's job.
Your advanced users become table captains instead of bored observers. And there are no slide marathons: if a concept can't survive contact with real work, it doesn't make the agenda.
Formats · start where your team is
Four formats on a ladder
Every rung shares the same DNA: labs on real work, a measurement card, and a recommended next step. Start where your team is, not where a sales deck says you should be.
Working session Start here
2.5 hours · remote or NYC onsite · one team, up to 12 people
One recurring workflow, rebuilt live. A 10-minute pre-survey picks it: each participant submits 2 or 3 recurring tasks, one AI win, and one AI failure. Same intake pattern as the day formats, just lighter. You leave with the working workflow, a mini tool-choice map, a measurement card, and a recommended next step.
From $5,000 · credits toward any larger format booked within 60 days
Foundations + discovery
1 day · onsite · up to ~40 people
A shared baseline for a bigger group: tool-choice judgment, safe-context habits, and hands-on labs across functions. Discovery runs alongside, so leadership gets a ranked map of which workflows are worth building first.
Leaves behind: ranked workflow opportunity map
Operator bootcamp
2 days · onsite
Day one builds the baseline. Day two breaks out by function: People, Finance, Ops, Support, Legal, each drafting workflows on their own work, with specs your AI team can actually build from.
The full arc, through agent literacy. Then follow-ups at weeks 2, 4, and 6 while the new workflows meet reality, ending in a leadership readout: what lifted, what stalled, what to request next.
Leaves behind: measured lift, leadership readout
The working session starts at $5,000 and credits toward a larger engagement. Pricing for the day formats is scoped on the call. Travel billed at cost.
The scope depends on how many people are participating, the workflows we'll practice, the preparation involved, and the follow-through you want. We'll agree on those details and the total price before you book.
Day formats run onsite-first. Remote delivery is available for distributed or non-US teams.
The maturity ladder
From one-off prompt to managed agents
Every team climbs the same ladder. The workshops move people up it deliberately, and nobody gets pushed past the rung their work supports.
One-off prompt. Useful once, gone tomorrow.
Reusable template. The prompt that worked, written down so the whole team can run it.
Loop. A repeating workflow with inputs, steps, and a review point.
Skill request. A spec your AI team can build from, not a vague ask in a Slack thread.
Supervised agent request. The same spec discipline, plus the checkpoints a human signs off on.
Managed multi-agent. Literacy only: your teams learn to read and request this work, not run it.
Take-home artifacts along the way:
tool-choice map
Loop Engineering Canvas
structured request pack
skill-request cards
agent-request cards
business quality-check card
measurement worksheet
What leaves the room
Two artifacts your team can use the next morning
The workshop doesn't end with a slide deck. Each lab produces a small operating document that makes the workflow reviewable and reusable.
Before / after cardSynthetic example
Weekly renewal brief
Baseline
90 minutes, assembled by hand
New loop
28 minutes with a saved workflow
Quality check
Account owner verifies risks and next steps
Safety gate
No customer PII enters the exercise
These numbers are illustrative. The real card uses your workflow and your observed results.
Skill request cardSynthetic example
Draft a support escalation brief
Owner
Support operations
Trigger
Case meets the escalation threshold
Inputs
Approved case summary and policy excerpts
Review point
Support lead approves before routing
Your AI team gets a buildable request instead of a vague ask in a Slack thread.
Measurement
Every workflow gets a before/after card
Each workflow built in a lab gets a measurement card, filled in before anyone declares victory:
baseline
new workflow
time signal
quality signal
speed signal
impact signal
safety gate
Where volume exists, you get observed lift. Where it doesn't yet, you get directional estimates and a named list of blockers. Either way, the readout runs on numbers, not vibes.
Guardrails
The adoption layer, not a shadow AI platform team
No sensitive data in exercises
Labs run on real work, not real secrets. No PII, no sensitive data in exercises, and participants drill the boundary as part of the habit.
Human in the loop
Meaningful outputs keep a human review point. That's a rule we practice in the labs, not a line on a slide.
Your governance path
New skill and agent requests route through your AI team's governance path. The workshops feed that path; they don't route around it.
Vendor-neutral habits
Your teams build judgment about surfaces, context, and review points. That judgment survives a tool switch; dependency on one vendor's UI doesn't.
Why Vince
Operator first, builder every day since
I did the job your teams do. Enterprise sales at Cision, with a $1.6M ARR book across 125+ accounts. While I carried that number, I built the team's 50+ entry Skills library and ran AI workflow sessions at the company summit. I know what adoption looks like when the learner has a quota.
Now I build with these tools daily: 25 shipped projects, 5 hackathon wins, and the From Chatbot to Builder cohort I teach. The workshop material isn't theory I collected. It's the operating habit I use.
Closest public case study: Prompt Runner, a personal sales-workflow prototype that turns structured deal context into a visible prompt with copy and provider handoff options.
Workshops and published work
A teaching practice you can look up.
I taught Build Your First Agent Loop at Vonage and TechWalk's NYC AI Builder Nights at Fabrik DUMBO. Participants used the Loop Lab companion exercise to turn a recurring task into a bounded loop with an independent check and a clear point for human approval.
My article on the Vonage Developer Blog takes that pattern into voice AI: keep the live conversation fast, then use the saved evidence to improve the next run.
Read the workshop case study, including the original exercise worksheet and a participant's account of what she changed afterward.
Before the workshop
Bring a task, a safe example, and a way to check it.
Choose one recurring task. Name who does it, who reviews it, and where it gets stuck. A weekly recap is enough to start.
Prepare material you're allowed to share. Use a sanitized or fictional example. Keep personal data, confidential customer information, and credentials out of the exercise.
Confirm access and review. Bring a laptop with an approved tool and someone who can recognize a useful result. New tools or broader access aren't a prerequisite.
Start with the workflow measurement card. It includes a blank before/after template and a clearly labeled synthetic example. You can use it without booking a session.
Based in Brooklyn, working with teams worldwide. We can work remotely; the scoping call confirms the format, time zone, and any on-site arrangements.
Common questions
FAQ
Can we start small?
Yes, that's what the working session is for. One team, one workflow, 2.5 hours, no procurement cycle. If it lands, the fee credits toward any larger format you book within 60 days. You're not betting the quarter on a workshop.
Onsite or remote?
The working session runs remote or onsite in NYC, whichever fits your team. The day formats run onsite-first because the lab energy is the point, with remote delivery available for distributed or non-US teams.
How many people per format?
Up to 12 for the working session, one team at a time. The day formats run from about 10 to about 50 people, with the foundations day best up to about 40, and function breakouts once the group is bigger than one room's conversation.
What about procurement, NDAs, and vendor onboarding?
They run in parallel with prep. NDAs, security questionnaires, and vendor onboarding happen while the pre-survey and scoping work are underway, so the session doesn't wait on paperwork.
What does our company need to provide?
Three things: tool access for participants on whatever your teams already use, the language of your AI-adoption goals so the labs aim at them, and 1 or 2 internal support people who can unblock access questions on the day.
Is follow-through available for the smaller formats?
The 6-week follow-through is built into the 3-day clinic. For the working session and the day formats you can add follow-up sessions, and every format leaves measurement cards behind, so the check-ins have structure either way.
Book a scoping call · Step 1 of 2
A few quick details
One call, 30 minutes. You bring the adoption goal and the teams that are stuck. I bring the format recommendation and the scope. You get a written proposal within two days. Not sure which format fits? Compare the formats first.
Step 2 of 2
Pick a time
I'll read your notes before the call. If nothing here works, email [email protected] and we'll find a time.
Prefer plain email? Write me at [email protected]. Two or three sentences about the team and the goal is plenty.