Make one recurring task easier to run.

I help business teams turn recurring work into something easier to run. We pick a task, build a reusable workflow together, and check whether it helps.

I built a 50+ entry Skills library and ran AI workflow sessions while carrying an enterprise sales book. Now I bring that experience to your team.

Support-call review

illustrative example
01 · Observe the handoff

Start with the evidence that actually exists.

Inputs
Completed support-call records, redacted transcripts, and the fields in the current intake form.
Gap
Some handoffs arrive without a reason, next owner, or approved escalation path.
Boundary
Review the records; don't change the live agent.

If the evidence conflicts or the gap isn't clear, send it to the support lead.

02 · Build the bounded draft

Draft the repair without publishing it.

Action
Group the handoff problems and draft changes to the intake form so it captures the missing information.
Context
Keep each suggestion tied to its transcript, source version, and approved escalation policy.
Blocked
No production change and no live-agent edit.

Keep the proposed fields, supporting call records, and open questions together for the reviewer.

03 · Measure before release

Check the draft independently.

Verifier
A required-field check against an independently reviewed test set.
Question
Are the handoff reason, next owner, and escalation path present and valid?
Decision
The support lead approves, revises, or stops the proposed change.

Agent confidence isn't the check. Uncertain cases escalate for human review.

Based on the Loop Lab contract. Open the contract · Read the workshop source

Start with the problem you have.

Four offers, one person delivering all of them. Scope and pricing details or approach are on each page, and on the services page side by side.

01 My team has the tools and nobody's using them Team workshop · from $5,000

Hands-on workshops for non-engineering teams, from a 2.5-hour working session to a 3-day clinic with six weeks of follow-through. The lab uses your team's work and leaves you with a reusable workflow and a measurement card.

Compare the four formats →
02 We need a workflow fixed or a prototype built Sprint · 1–4 weeks

A working prototype, a context audit that finds where AI fits, or an agent-and-Skills build your team can operate. The scope sets the deliverable: software, an audit and rollout plan, or a repeatable workflow.

See the three project shapes →
03 We built something and I need a straight read on it Second opinion · $175/hr

An hour on the workflow, agent, or rollout plan you've already got: what's solid, what'll break, and what I'd change first. Start with a free 30-minute intro; ongoing help is booked an hour at a time with no retainer.

Book a free intro →
04 I'd rather learn to build it myself Live cohort · waitlist

From Chatbot to Builder is four live weeks where you ship one real tool with Claude Code and leave with a Skills library you own. The founding cohort sold out and wrapped in June 2026.

Join the waitlist →

From people I've worked with

Read two more notes
From a 1:1 session

"Vincent pushed me to prioritize building over overthinking and simplified the daunting world of AI coding agents. If you need someone to help you cut through the noise and actually ship your ideas, Vincent is the person to talk to."

Elizabeth Romanova Product Manager, B2B & B2C SaaS
Former colleague

"Our team's AI authority. He has a rare ability to translate complex technology into practical workflow improvements that actually move the needle."

Jennifer Deane Account Manager, Cision

I work on the thing with you.

My path to tech started in NYC restaurants, then moved through enterprise sales at Cision. The same habit carried through both: understand the work, make the handoff clear, and stay close enough to see what breaks.

Now I run teamvince and work alongside teams on prototypes, recurring workflows, and the habits around them. Compare the ways to work together, or read the longer version →

Vincent DiPaola, Maik Luu Bach, and Arnab Sikdar at Betaworks during the multi-agent hackathon, captured in a 360-degree photo
Team Lisbon at Betaworks during the Sky Valley × Tribute Labs multi-agent hackathon.

The teamvince agent harness, free.

Start with an AGENTS.md and CLAUDE.md, a Skills scaffold, a scope filter, and five slash commands. Drop it into a project and adapt it to the work.

Get the free harness

Recent notes

All writing →

Tell me what's stuck.

A few sentences about the workflow, the team, or the thing that isn't landing. You'll get a reply within two business days, and if I'm the wrong person for it I'll say so and point you somewhere better.

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